THIS BLOG IS BASED ON COMPLETE KNOWLEDGE ABOUT FINACLE COMMANDS,TIPS AND TRICKS.

Wednesday

CUMM OR CUSTOMER. ID. CREATION

A BRIEF INTRODUCTION TO CUSTOMER MASTER MAINTENANCE (CUMM) OR CUSTOMER ID.

This is the first and foremost pillar for opening of an account in finacle.Whether it is a Savings Account or a Current Account.For every new customer a ‘Customer ID’ is to be added in finacle.The data required for creating the customer,s id is the customer details like name, address, age, introduction details, etc which are obtained from customer in the form of 
 KYC ‘Know Your Customer’ 

Once the customer ID is created any account opened by that customer will be linked to this particular ID. Hence due care is taken while filling the all details of customer in finacle. The process is known as Customer Master Maintenance (CUMM). 

 CUSTOMER ID CREATION PROCESS IN FINACLE:

There are many details in Customer ID creation but the main details are:
  • GENERAL CUSTOMER DETAILS (G-DETAIL)

  • CUSTOMER CURRENCY DETAILS (E-DETAIL)

  • CUSTOMER MINOR DETAILS (M-DETAIL)

  • TRADE FINANCE DETAIL (T-DETAIL)

  • NON-RESIDENT CUSTOMER DETAIL (N-DETAIL)


    Lets start with  

  • GENERAL CUSTOMER DETAILS (G-DETAIL)

  1. Log in to finacle and in menu option enter option CUMM and press enter.                                     
    www.finaclecommands.com
    STEP - 1
  2. A new screen will be displayed,Function: A (Add) and press F4                                                    
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    STEP - 2

  3. Fill in all details of the below screen.                                                                
    • Ensure the short name should contain the first name or middle name of the customer.
    • Now enter non-mandatory fields i.e type, status, group,                                       occupation & Gender..                                                           
    • Minor      -    N    -    (If "Y" then mention Guardian details)
    • Non Resident - N  -   (If "Y" then mention Non-res. details)
    • Trade Finance Cust - N - (If "Y" then mention Trade finance details)
    • Now Press F6                                    
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    STEP - 3
  4. Fill in Communication,Employee or Permanent Address in below shownscreen and Press F6. In Mobile No. fields Please enter the mobile number  because some banks create sms alert services to the customer and copies the Mobile No. from this fields.  
    www.finaclecommands.com
    STEP - 4
  5.  The Next page appears same as shown below, which contains Employer Address.  If applicable fill in the same details as shown (in 4 step) above properly and Press F6.                                                             
    www.finaclecommands.com
    STEP - 5
  6. This Step contains two details simultaneously i.e.                                                                
    • (a) Customer,s Health and Caste Details.
    • (b) Customer,s Tax Details.
    • Input the details of Community, Caste, Health Code.Tax Slab and PAN details etc. and Press F6 
    • Note: 
    1. In TAX SLAB fill TDSPU if the customer had a Pan Card and fill the Pan No. in PAN/GIR NO. field.                  
    2. If the customer have not a Pan Card then fill TDS20 in Tax Slab and in TDS Remarks  fill FORM60. 
    www.finaclecommands.com
    STEP - 6
  7.  Input the financial details of the customer if applicable otherwise press F6.                                 
    •  (As shown in below image)                                                     
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    STEP - 7
  8.  Input the Passport,Purge and DSA ID details if applicable and press F6.                                        
    • (As shown in below image)
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    STEP - 8
  9.  Now in Free Text 1,2,3 and 14 enter the details as shown in image below and then press F6.
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    STEP - 9
  10. Now in Free code 10 enter the Free Codes as described by your bank or you can press F2 or F1 for help if you are not aware about what to fill in free code fields.
    www.finaclecommands.com
    STEP - 10

  The General details of Customer Master Maintenance are now completed at this stage. 
Press F6 and Press F4 for accepting the General Details.

 Now you can carry on your journey of CUMM creation by filing E - DETAILS shown below.

  • CUSTOMER CURRENCY DETAILS (E-DETAIL)


  1. Type E in the Option Block for entering Currency Details and press F4.                Following screen will appear:
    www.finaclecommands.com
    STEP - 1
  2. Type INR or currency type whatever it is and the following screen appears:
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    STEP - 2
  3. After it explode using (Ctrl + E)
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    STEP - 3
  4.  Press F4 (2x) twice,In case the customer is neither Minor nor                                             Non-Resident nor Trade Finance Customer.                                   

                                      Press F10  for final commit.

  • CUSTOMER MINOR DETAILS (M-DETAIL)

  1. If the customer is a minor type 'M' in Option Block and Press F4.                                                
    www.finaclecommands.com
    STEP - 1
  2. Now the following screen appears,Input the Minor Details and Press F4.                                         
    www.finaclecommands.com
    STEP - 2

  • TRADE FINANCE DETAIL (T-DETAIL)                                                 

  1. If the customer is a  Trade Finance Customer, type 'T' in the Option Block and press F4.               
    www.finaclecommands.com
    STEP - 1
  2. Now the following screen appears,Input the TRADE FINANCE CUSTOMER Details and Press F4.
    www.finaclecommands.com
    STEP - 2

  • NON-RESIDENT CUSTOMER DETAIL (N-DETAIL)                                      
  1. If the customer is a NON-RESIDENT CUSTOMER enter 'N' in the Option Block and Press F4.                                                                                                              
    www.finaclecommands.com
    STEP - 1
  2. Now the following screen appears,Input the NON-RESIDENT CUSTOMER Details and Press F4.
    www.finaclecommands.com
    STEP - 2
  • FINAL STEP
    www.finaclecommands.com
  Press F10 to finally Commit             Customer ID will be generated and displayed on the screen as Above.

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